Included in Kirana · $9.99/month
Know within about a minute when Amazon marks your account at risk.
Short answer
Amazon emits a notification when your seller account moves between normal, at-risk and deactivated. Notifcentral subscribes to it and pushes the change to your phone within about a minute, including when the account returns to good standing.
How Notifcentral detects it
Data source
Amazon SP-API notification
How often
Within about a minute
Every status change Amazon publishes is delivered in both directions, including the move back to good standing.
What the alert looks like
These are the notification strings the app sends. The wording is exact; the values are examples.
Account health
Your Amazon seller account is at risk of deactivation. Visit Seller Central immediately to resolve open issues.
Account health
Your Amazon seller account has been deactivated. Visit Seller Central to appeal.
Account health
Your Amazon seller account is back in good standing.
What it costs to find out late
Deactivation stops every marketplace at once.
Deactivation stops sales across your whole account, and your inventory keeps accruing storage fees in Amazon's warehouses while you appeal.
Appeal windows are measured in days.
The time between "at risk" and "deactivated" is when a plan of action is easiest to file. If you see the warning a week late, most of that time is gone.
Account status can change at 2am.
Amazon can change your account status outside your working hours and in another timezone. A push notification reaches your phone even when Seller Central is not open.
What to do when it fires
Open Account Health in Seller Central
The alert tells you the status changed. Seller Central tells you which metric or policy caused it: order defect rate, late dispatch, policy violation, or a valid tracking shortfall.
File a plan of action while the window is open
Amazon expects root cause, corrective action, and preventive action. Filing early, with the date the status changed, is easier than piecing the timeline together later.
Watch for the recovery notification
Notifcentral also notifies you when the account is back in good standing, so you know the appeal worked.
Questions about account health alerts
No. The dashboard has the detail. The alert tells you to open it on the day your status changes.
Yes. Every status transition Amazon publishes is delivered, including the return to good standing.
Both. Account health alerts are included in Kirana at $9.99/month and in Godown, which is a superset of Kirana.
Other alerts Notifcentral sends
Get this alert on your phone
Included in Kirana at $9.99/month. Connect your Amazon store once with read-only access, and Notifcentral monitors it from then on.
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