Included in Godown · $19/month
Amazon lost your inventory. The claim window closes at 60 days.
Short answer
Every six hours Notifcentral reconciles your FBA inventory and shipment records against Amazon's ledger, identifies units Amazon lost, damaged, disposed of or never received that were never reimbursed, and pushes an alert with the estimated amount owed and the days left to file. The app also generates the claim pack: case text plus the evidence Amazon asks for.
How Notifcentral detects it
Data source
FBA inventory, shipment and ledger reconciliation
How often
Every 6 hours
Amazon publishes no reimbursement notification. Notifcentral pulls your FBA reports, maps Amazon's adjustment reasons to five loss types, matches them against reimbursements already paid, and shows the units still unpaid with the days left to file.
| Loss type | Claimable from | Window closes |
|---|---|---|
| Lost in warehouse | Day 0 | Day 60 |
| Damaged in warehouse | Day 0 | Day 60 |
| Disposed without consent | Day 0 | Day 60 |
| Inbound shipment shortfall | Day 7 | Day 60 |
| Customer return not received | Day 45 | Day 105 |
What this does not do
Notifcentral finds the claims and drafts the paperwork. It does not file on your behalf or negotiate with Amazon. You submit the case, and you keep 100% of whatever comes back.
What the alert looks like
These are the notification strings the app sends. The wording is exact; the values are examples.
Amazon may owe you money
You're owed about 187.40 USD on 14 unit(s) of SKU-4471-BLK. 47 days left to file.
What it costs to find out late
Amazon loses your inventory. You pay for it.
Units get lost, damaged or destroyed in Amazon's warehouses. Amazon owes you for each one, but it does not remind you before the claim window closes.
claim window closes at 60 days for most loss typesRecovery services take up to a quarter of it.
Managed reimbursement services charge a commission on what they recover. GETIDA's pricing starts at 25%, and Seller Investigators, Refunds Manager and SELLERLOGIC advertise 25%. At 25%, $40,000 recovered in a year costs $10,000 in commission.
25% commission vs a flat $19/monthInbound shortfalls are the easiest to miss.
You can only claim for a short shipment after Amazon finishes receiving it, so the shortfall does not show up on the day the shipment arrives.
What to do when it fires
Open the claim pack
The app generates case text you can copy and paste, a checklist of the evidence Amazon will ask for, and the report rows that back the claim.
File before the countdown runs out
Each claim shows the days left to file, and the list puts the claims closest to expiring first.
Add your COGS
Lost and damaged units are valued at cost. Import a COGS sheet so the app can put a dollar value on missing units.
Questions about reimbursements alerts
Managed services file claims for you and charge a commission on what they recover. GETIDA's pricing starts at 25%. Notifcentral finds the claims, values them, and gives you the case text and evidence for a flat $19/month. You do the filing and keep everything recovered.
No. It generates the case text and the evidence checklist, and you submit it in Seller Central. Because you do the filing, it can charge a flat monthly fee instead of a percentage.
Five types: lost in the warehouse, damaged in the warehouse, disposed of without consent, inbound shipment shortfall, and customer returns never received back into stock. Amazon's adjustment reasons are mapped to these five.
No. Reconciliation matches your losses against reimbursements Amazon has already paid, and only shows what is still unpaid. The lifetime figure in the app is labelled as excluding Amazon's automatic reimbursements.
Godown, at $19/month. It also includes everything in Kirana: fee, Buy Box, listing, account health and order alerts.
Other alerts Notifcentral sends
Get this alert on your phone
Included in Godown at $19/month. Connect your Amazon store once with read-only access, and Notifcentral monitors it from then on.
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